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Free The importance of mental health can’t be overstated, given that it impacts every part of our lives. Even so, we often let caring for our mental health take a back seat to other priorities. We ignore our needs until we’re burned out, isolated,... | |||||
Free COURSE DETAILS: FREE: Time to complete - 60 minutes. Stress is inevitable, yet many of us struggle to cope effectively when we encounter stressful situations. We resort to unhealthy outlets like procrastinating or overeating—typically making our... | |||||
£25.00 General COURSE DETAILS: Time to complete: 60 Minutes. Empathy—the ability to understand and share other people’s emotions—is critical in the workplace. Customers want to feel appreciated for their business and acknowledged when they have a problem. | |||||
Free COURSE DETAILS: Time to complete - 90 minutes. Are you suffering from inbox overwhelm? This course is for you if you receive too many emails. You spend too much time in your email and not enough time working on business-critical projects and... | |||||
£45.00 General COURSE DETAILS: Time to complete - 90 minutes. We are all subject to little nudges every day, for example through the layout of a supermarket display or the wording of a letter. Nudging targets the many small, unconscious, automatic decisions we... | |||||
£45.00 General COURSE DETAILS: Time to complete - 60 minutes. The trend towards flexible working is leading to a permanent increase in more agile working environments. Staff responsible for leading or managing teams have persistent challenges and concerns of... | |||||
Customer Service - Making a Difference - Papworth Trust This eLearning compliments the workshop sessions you have attended. | |||||
£25.00 General COURSE DETAILS: Time to complete - 45 minutes . There are a handful of customer service skills that can make the difference between an average experience and one that leaves your customers feeling completely delighted. Do you know what those... | |||||
Exploring your unconscious biases | |||||
£45.00 General COURSE DETAILS: Time to complete - 60 minutes. Social housing providers have a moral obligation, a corporate social responsibility towards our tenants. Social Housing isn’t a tenure of choice. Our tenants can’t simply find somewhere else to... |