Course
5 Day challenge to improve your mental health
Free
5 Day challenge to improve your mental health
The importance of mental health can’t be overstated, given that it impacts every part of our lives. Even so, we often let caring for our mental health take a back seat to other priorities. We ignore our needs until we’re burned out, isolated,...
7 go-to strategies to build resilience
Free
7 go-to strategies to build resilience
COURSE DETAILS: FREE: Time to complete - 60 minutes.

Stress is inevitable, yet many of us struggle to cope effectively when we encounter stressful situations. We resort to unhealthy outlets like procrastinating or overeating—typically making our...
A guide to empathy at work
£25.00
General
A guide to empathy at work
COURSE DETAILS: Time to complete: 60 Minutes.

Empathy—the ability to understand and share other people’s emotions—is critical in the workplace. Customers want to feel appreciated for their business and acknowledged when they have a problem.
A simple guide to achieving inbox zero
Free
A simple guide to achieving inbox zero
COURSE DETAILS: Time to complete - 90 minutes.

Are you suffering from inbox overwhelm? This course is for you if you receive too many emails. You spend too much time in your email and not enough time working on business-critical projects and...
Applying Nudge Theory
£45.00
General
Applying Nudge Theory
COURSE DETAILS: Time to complete - 90 minutes.

We are all subject to little nudges every day, for example through the layout of a supermarket display or the wording of a letter.

Nudging targets the many small, unconscious, automatic decisions we...
Building Trust and Leading Agile Teams e-learning course
£45.00
General
Building Trust and Leading Agile Teams e-learning course
COURSE DETAILS: Time to complete - 60 minutes.

The trend towards flexible working is leading to a permanent increase in more agile working environments. Staff responsible for leading or managing teams have persistent challenges and concerns of...
Customer Service - Making a Difference - Papworth Trust
Customer Service - Making a Difference - Papworth Trust

This eLearning compliments the workshop sessions you have attended. 


Customer Service Skills that Make a Difference
£25.00
General
Customer Service Skills that Make a Difference
COURSE DETAILS: Time to complete - 45 minutes .

There are a handful of customer service skills that can make the difference between an average experience and one that leaves your customers feeling completely delighted. Do you know what those...
Exploring your unconscious biases
Exploring your unconscious biases
Having money conversations with tenants eLearning course
£45.00
General
Having money conversations with tenants eLearning course
COURSE DETAILS: Time to complete - 60 minutes.

Social housing providers have a moral obligation, a corporate social responsibility towards our tenants. Social Housing isn’t a tenure of choice. Our tenants can’t simply find somewhere else to...

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